What sizes do these coats come in?
The sizes go from XS to 2XL.
How do I find the right sizing?
How are your products temperature rated?
Without lining, our coats are good from -5C to -15C.
Temperature ratings for our coats with the lining is -15C to -25C.
Which colours are available in each style?
All coats come in Black, Hunter Green and Galaxy Blue. For womens' coats, we offer Candy Red as an extra option.
When will I choose my Style, Size and Colour?
After the payment, you will receive a unique backer link in your email. You’ll need to go to that link and follow the instructions.
Is my personal information safe on your site?
We use 128 bit encryption to make sure that your data is protected. When you enter your information look for the green safety lock in your browser window.
Is the Smart Parka machine washable?
These coats are dry clean only.
What is your refund policy?
You can cancel your order anytime before the delivery of the coat for a 100% refund. After the products are shipped, we have a 30 day return policy minus S&H. Please make sure that all tags are intact.
What is your exchange policy?
You can exchange the products within 30 days after receiving them. If you wish to exchange the coats after 30 days, please email us and we will discuss it.
Is there any warranty on these coats?
We have a 10 year warranty on workmanship and manufacturing defects.